The creators of the Casino Rooms themselves have been in the industry since 1999 and decided in 2005 to create their own, slightly different online casino. With 10 successful years in the business, they’ve done more than just do one thing, as the casino’s reputation has shown, and stand out above all through the increased emphasis on customer interactivity, which unlocks more or fewer rewards at will can.
According to our Casino Room experience, the result is a fresh breeze in the usually very standardized online casinos you’ll find elsewhere. The list of reputed software providers is long and the licenses come from Malta, Great Britain and Curacao.
Bonus Actions & Deals
Official and regular special bonuses are rare at CasinoRoom Casino, as individual and individual bonuses are automatically created by unlocking the various levels once you’ve completed your mission, whether it’s free spins, reloads or more. In this respect one has a clear influence on what one receives as rewards and is less dependent on what the online casino presents to actions. These are also available in the CasinoRoom, but here, as I said, more emphasis is placed on initiative.
Safe & serious gaming environment
Who is a customer of CasinoRoom, does not have to worry about his data, financial information and personal information. The online casino takes all precautions to protect players’ privacy and also uses SSL encryption on each page, not just the bank page or the home page you sign up for.
The games are also regularly tested for fairness by an independent testing center, which ensures that a good and proper gaming experience is given.
CasinoRoom is extremely attentive to an online casino brand and very dedicated to direct communication with players for the best deal, which also applies to deposits and withdrawals. On the ground, its support staff and cashiers are some of the best we have encountered. Outstanding Payout Periods, on average, from 24 hours to five days, depending on your chosen payment method.
The deposit and withdrawal options may not be huge, but enough to really give each customer an option with various credit cards, Neteller, Skrill, GiroPay, Sofortüberweisung, Ukash, Paysafecard, Trustly and bank transfer. Advantages of the given payment methods are that most of them can also be used for payment purposes, so there is no need to resort to another option.
Huge and well-stocked game collection of numerous providers
At CasinoRoom, there’s just about everything you could want as a casino friend with games from NetEntertainment, Microgaming, Evolution Gaming, Nyx Interactive, Elk Studios, Williams Interactive and the very young top software providers Thunderkick and Yggdrasil Gaming. The games are divided into categories such as slot machines, table and card games, video poker and more, but also thematic in summer games, movies, action heroes and more.
With the amount of games, more filtering options would be desirable, such as sorting by vendors, paylines, and more, but you’ll be fine if you know what you want. There is also a search function for games, but you have to know exactly what you are looking for.
Casino Provider App
By design, CasinoRoom certainly does not get the price for the most modern appearance, but this is also not relevant, because the user-friendliness of the web version was also retained in the mobile app, allowing a quick, fluid operation without much searching. Very slim and practical are in the center, which are also arranged and sorted according to various criteria as on the desktop and can also be personalized. It also gives you access to deposits and withdrawals, customer service, account details, and more, making the mobile casino the perfect replacement when you’re not sitting in front of your laptop or computer.
In the Live Casino you will find the classic table and card games Roulette, Blackjack, Baccarat and Casino Hold’em, which are available at different tables in different limits. The software of the whole is supplied by Evolution Gaming, a guarantee for a smooth live casino experience, with which one can also communicate with the dealers and display different camera perspectives. CasinoRoom remains faithful to its quality requirements and offers the best games for live casino fans around the clock.
A VIP club does not exist in the conventional online casino sense, because here, as already mentioned above, there are the so-called missions that have to be fulfilled for the individual bonus games that can be found under the casino card. The more missions you complete and the more levels you unlock in the map, the higher the rewards and privileges, including free spins, reload bonuses and more. The concept is interesting in that you can actually earn and develop its privileges, which of course has its clear advantages.
The help section answers the most important questions and answers about the casino, but it really only addresses the absolutely basic things that you can take one or the other step forward, but because of the many missing topics we recommend direct contact to customer service.
There are various ways to reach the German-speaking customer service, which is usually available from morning to midnight on different channels. These include Skype, live chat, email and a telephone hotline, which is not free of charge. The waiting times in the live chat are usually short, the employees themselves competent, friendly and helpful. Incidentally, the quickest way to get the full range of support is by going to the deposit page, otherwise you have to look for something, but this option is almost the shortcut to the staff.
Players from the United States are explicitly excluded from the CasinoRoom offer, while most of the remaining countries have access. But here too, there are limitations, especially the games of the software provider NetEnt, which can not play a whole range of territories or if, only in non-real money mode.
Currently, CasinoRoom is available in 13 languages, with a focus on the Nordic countries, but there are also rarer languages such as Arabic, Japanese or Turkish.
CasinoRoom is one of the online casinos that has come up with a new concept with personalization of its own account, as well as the emphasis on interactive participation to unlock bonuses and other bonuses, similar to the most popular games like Angry Birds or Candy Crush. The development is remarkable in that in 2005 there was no talk of this game concept, but CasinoRoom proves that it is an online casino that moves with the times. There are some points that could be improved, such as better transparency in some areas, but you can always contact customer service if you have any questions. By the way, the huge selection of games and providers like Microgaming or NetEntertainment do it, so you clearly have to do with a casino that makes every click worthwhile!
- Large selection of games through numerous game providers
- Social media principle for rewards and bonus offers
- Friendly and professional customer service
- Old-fashioned design and low transparency
- Very few filter options for the numerous games
- Players from the United States are not allowed